of the information that we may collect from you and how we may use that
the same meaning as in the Terms.
Courses and Content
or “us” are to Seekedu, Seekedu is a subsidiary company of Epenh Company
Limited whose registered office is Phnom Penh, Cambodia, who will be the
<!--[if !supportLists]-->1.2. If you have any questions about your personal information, please click on “Contact us”
<!--[if !supportLists]-->2. <!--[endif]-->Collection of Information
<!--[if !supportLists]-->2.1. Website, we may collect, store and use
certain of your personal information in line with this policy. We may also ask
you for information when you report a problem with the Website or the Online
Courses and Content.
<!--[if !supportLists]-->2.2. <!--[endif]-->To register or make a purchase on the
Website, we ask for your name and email address. As part of your Learner
profile, you may also provide your location and other information that will
help other learners get to know you and help us to tailor the service to suit
you. We may also ask you about your gender and educational history or
qualifications in order to understand more about you (responding to these
questions will always be optional, however). We will also store the results of
your assessments relating to Online Courses and Content. When you make a
purchase, our payment service provider will also collect and process your
credit card or other payment details. If you contact us, we may also keep a
record of that correspondence.
<!--[if !supportLists]-->2.3. We may also collect data relating to
your visits to the Website that cannot identify you but records your use of our
Website and Online Courses and Content including, for example, details of how
long you have used the Website and the Online Courses and Content.
<!--[if !supportLists]-->2.4. If you elect to verify your identity through our Website, our identity verification partner will receive directly from you, process and store your personal information and identity documentation for this purpose. Our identity verification partner may store your information for a maximum of 5 days for the sole purpose of resolving user support issues. Upon successful verification of your identity, we will store only the name given on your identification documentation; if you participate in a credit-bearing course or Program, we may share the confirmation that we have received from our provider with the relevant course provider or accrediting organization to allow you to receive credit.
of Your Information
<!--[if !supportLists]-->3.1. By accessing the Website via any
means, using the Online Courses and Content, registering or posting notes,
assignments, or other material, providing comments via the support button, or
making a purchase via the Website, you agree that your personal information may
be collected, stored, used, and shared by us and our partners, course and
content providers, or third parties we work with, for any of the following
<!--[endif]-->to provide, maintain, protect and improve the
quality of the Website and the Online Courses and Content we offer, including
by conducting anonymized market research, and to protect us and our users;
<!--[endif]-->to provide you with a personalized browsing
experience when using the Website;
<!--[endif]--> to fulfill any contractual agreements
between you and us;
if you have paid to take part in an Online
Course, to send you details of our other products and services which we think
may interest you, unless you are opt-out. You can control your email
preferences on the settings page.
<!--[endif]--> to tailor our advertising on social media
to your use of the Website;
<!--[endif]-->to manage your Learner account that you hold
<!--[endif]--> to allow you to use the full range of
features on or via our Website;
<!--[endif]-->to send you course-specific email notifications
and updates about Online Courses and Content you are enrolled on;
to comply with legal and regulatory
<!--[if !supportLists]-->j) to contact you occasionally in order to
invite you to share your opinions and experiences of Seekedu;
<!--[if !supportLists]-->k) to allow universities and other partner institutions that provide Online Courses or Content to perform academic
<!--[if !supportLists]-->l) if you
are taking Online Content and Course for credit, certification, and/or another
formal recognition of learning (“Accreditation”), to allow the applicable
university and/or other partner institution to monitor your progress and award
you with the relevant Accreditation as required;
<!--[if !supportLists]-->m) to collect, moderate and present reviews and
ratings of our Online Content and Courses to be published on our Website; and
<!--[if !supportLists]-->n) in order to provide third party goods or
services available through our Website, including (but not limited to)
confirmation of the Courses you have participated in and/or the award you have
achieved as a result (if applicable) for accreditation and to enable you to
participate in our refer-a-friend rewards scheme.
<!--[if !supportLists]-->3.2. We may use your email address to send you course notices and updates about our Services.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers on the relevant Online Course and Content. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations, and you will always have the opportunity to opt out.
<!--[if !supportLists]-->4.1. <!--[endif]-->All information is stored on our secure
servers. When you register, we will ask you to choose a password that enables
you to access the Online Courses and Content. You are responsible for keeping
this password confidential. We ask you not to share this password with anyone.
<!--[if !supportLists]-->4.2. In addition, we (or third parties acting on our behalf) may also store or process information that we collect about you in countries outside the European Economic Area, which may have lower standards of data protection. Specifically, servers used by our Website are located in Ireland, and our third-party service providers operate around the world. We have put in place technical and organizational security measures to prevent the loss or unauthorized access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.
<!--[if !supportLists]-->5. <!--[endif]-->Legal Basis for Processing Your Information
<!--[if !supportLists]-->5.1. Our legal basis for collecting and using the personal information described above will depend on the personal information
concerned and the specific context in which we collect it.
<!--[if !supportLists]-->5.2. However, we will normally collect
personal information from you only (i) where we have your consent to do so,
(ii) where we need the personal information to perform a contract with you, or
(iii) where the processing is in our legitimate interests and not overridden by
your rights. In some cases, we may also have a legal obligation to collect
personal information from you.
<!--[if !supportLists]-->5.3. If we
ask you to provide personal information to comply with a legal requirement or
to perform a contract with you, we will make this clear at the relevant time
and advise you whether the provision of your personal information is mandatory
or not (as well as the possible consequences if you do not provide your
<!--[if !supportLists]-->5.4. Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Disclosure of Your Information
We may disclose your personal
information to third parties when permitted by law including:
Universities and other partner institutions
that provide Online Courses or Content;
<!--[endif]-->our provider of customer relationship management
services (which allows us, for example, to send personalized email
communications to you); or provider of file storage and management services if
you email us directly;
<!--[endif]-->our payment services provider (as discussed at
paragraph 3.2 above) when you make a purchase to process your payment;
<!--[endif]-->our identity verification partner (as discussed
at paragraph 3.5 above) to verify your identity where you choose to select this
option; where you have agreed, to our refer-a-friend scheme provider, solely to
enable your participation in the refer-a-friend scheme;
<!--[endif]-->our customer service software if you contact our
support team; and
<!--[endif]-->our third-party review and rating partner, who
assists us with collecting and moderating your review and rating of our Online
Content and Courses, and providers of assessments and marking services when you
sign-up for an assessment or submit a
piece of work for marking.
These suppliers’ use of your
personal data may be subject to their own privacy policies, which are available
on their websites, and which we suggest you familiarize yourself within the
relevant circumstances set out above.